Refund policy

Return Procedure:

• Send us a message along with a photo of the products you wish to return.
  Once approved, we will provide you with a return authorization number along with shipping information.
• Make sure your package is properly packed and meets all the conditions listed below.
• Clearly indicate your order number on the outside of the package.
• Use an insured and trackable shipping service to ensure your package is received properly.
• Send us a message with your tracking information.

Note: All promotional or clearance items are final sale and cannot be returned or refunded.

General Return Conditions:

All returned items must be unused, unopened, and in their original packaging.
Return shipping costs are the customer’s responsibility.

Be sure to pack the items you’re returning properly to prevent damage during transit.

Use a tracked and insured shipping service for your protection. We are not responsible for any loss or damage that occurs during return shipping.

All returns must be pre-approved—unauthorized returns will not be processed.

30-Day Satisfaction or Money-Back Guarantee:

We are confident in our effectiveness. That’s why we offer a 30-day satisfaction or money-back guarantee if you do not notice a visible improvement after using our products as directed.

Important Conditions:

Requests must be submitted within 30 days of receiving the product and include valid timestamps.

The refund amount will be determined based on the evidence provided, with a minimum partial refund of 25%.

We reserve the right to reject refund requests that do not meet the criteria or do not provide sufficient evidence.

All refund approvals are subject to management’s final decision.

Damaged Items:

If you receive a damaged product, please contact us immediately via our contact form and include photos of the damage. We will replace any damaged item.

In cases where an alternative solution is requested, management approval will be required before any action is taken.

Prices, Payment, and Product Availability:

Payment is required at the time of placing the order. No product will be shipped before payment is received.

Shipping and handling fees are not included in the product price, unless otherwise indicated.

Please verify that your order is correct before purchasing—we are not responsible for purchases made in error.

We reserve the right to refuse or cancel orders due to technical issues, pricing errors, or incomplete billing/shipping information.

In the event of an order cancellation, we will notify you and proceed to refund any payment received.